Business & Merchant

Last Updated on Friday, 30 January 2015 02:47

Traditional values and customer service since 1966

By Earl Bugaile

Any consumer will tell you that if he is to return to a business time and again, it will be because a business or the owner continues to provide excellent service and value for the money.

Tregembo

It is something that Barry Tregembo did when he opened his first automobile dealership in Charleroi in 1966. Now, 47 years later, automobile buyers have continued to trust the Tregembo name as one where they can receive not only an excellent deal on a vehicle, but the kind of service after the sale that consumers have come to expect for nearly five generations.

The longevity in a business that has undergone tremendous change over the years is remarkable, and Tregembo Motors in Bentleyville has been able to navigate the changes and to emerge as a dealer that has not only served long-time customers, but has also served members of their families and friends who they have referred when they are seeking a pre-owned car or truck.

The journey from Charleroi began in 1995, when Barry opened Tregembo Ford in Bentleyville. It was at that time his daughter, Billie Sue DeForest, joined the dealership. Changes occurred in 2008 in both the automobile industry as well as when the dealership experienced unanticipated and complicated challenges. At that time, Tregembo sold the Ford franchise in order to become an Independent Certified Pre-Owned Auto Dealer. Although the product has changed, the customer service commitment at Tregembo Motors has remained the same.

"People who are familiar with us know our reputation and have confidence that we stand behind our products to build a long lasting relationships with our customers," Billie Sue said. "We receive numerous referrals, which is one of the best parts of our business, because we are flattered to be recommended by our happy customers."

Tregembo Motors has been recognized as Washington County's New Car Alternative Dealer, Mon Valley Favorite Used and Certified Pre-Owned Car and Truck Dealer, and Mon Valley Favorite Full Automotive Service & Maintenance Department. Tregembo Motors has maintained its status as a Mon Valley Favorite for many years.

Billie Sue said another reason for success has been the ability of Tregembo Motors to consistently maintain a large selection of pre-owned, extra clean used vehicles, and the capability to locate a particular vehicle that a customer specifically needs. She added that most vehicles in the current inventory are late model, nearly like new cars, trucks, vans, and crossovers or sport utilities.

Billie Sue said all vehicles undergo a 125-point inspection, and all certified cars and trucks in stock have a certified national warranty included! "My father has always very particular about the quality of the autos we stock for retail sale. Every vehicle goes through our talented service department to insure its quality," she noted.

One of the other keys to success in the market is the experience of the staff in both the sales and service department. Billie noted that the staff has been with Tregembo Motors for many years. All members of the service department are certified and trained, licensed for Pennsylvania inspections and emissions. The department does everything from minor to major repairs, maintenance and warranty work.

Tregembo Motors specializes in excellent financing and is able to help all customers with any credit situation. This includes low APR with excellent interest rates and terms for well qualified customers, and guaranteed credit approval to those customers striving to build their credit. "'We help change lives' is our motto when assisting customers to obtain affordable payments while driving a high-quality car or truck," Billie said.

Although many customers have come from the MonValley, the Washington area, and also from Pittsburgh, Billie Sue said many Tregembo Motors customers have been introduced to us via the web page, www.tregembomotors.com, which shows the current inventory, provides detailed information, and offers a secure credit application to begin the financing process.

Tregembo Motors is located at Exit 32B Off of Interstate 70, Bentleyville. Billie Sue, Barry, and the entire Tregembo Team invite you to stop in for coffee and more information or call Tregembo Motors at 724-239-2200.